Scheduled maintenancePlanned fibre upgrades in Aberdeen & Lumley, 27 Aug, 01:00–04:00. Brief interruptions possible.
Fibre · Wireless · 5G · Satellite — Freetown

Never Disconnect,
Just Play.

Fibre-grade speed, rock-solid reliability and support that actually answers — from a team that lives here.

Uptime99.9%
Install72 h
Support24/7
The technology

Four ways
to reach you.

Not every street is the same, so we do not force one technology on everybody. We look at your address and connect you on whichever gets you the best result — and the promise we make you is the same either way.

What this means for you

You do not need to choose a technology. Tell us where you are, and we will tell you what you can have.

Check the coverage map ↗
Typical use
Households and offices that want the highest speeds we offer, with the most headroom.
Good to know
Available street by street — we confirm at your exact address before quoting.
Ask if this reaches me →
Satellite is delivered with our chosen partner, WorldLink.
The promise behind all four

However we reach you, the commitment is the same.

99.9%
The uptime we design and operate to.
24/7
A Freetown team on the line, not a queue.
First
You hear about an outage from us before you call.
Offerings

Who are we connecting?

Flip the switch — the whole section changes with you.

Showing Home

Enough internet to just play.

Three tiers, no throttling, and your first router free. Pick the one that matches how your household uses the internet.

Home packages

Pick your speed.

Flexible terms · first router free
Save up to 30% paying in advance
One Lite
One or two people, light use
15Mbps
NLe 999/mo
✓ First router free
Installation NLe 900
Get connected
✓Browsing and social✓Music and HD video✓Video calls
One Base
A typical household
50Mbps
NLe 1,656/mo
✓ First router free
Free installation
Get connected
✓A few people at once✓4K streaming✓Working from home✓Gaming
One ProOur pick
A busy household
100Mbps
NLe 2,376/mo
✓ First router free, upgraded
Free installation
Get connected
✓The whole family at once✓Several 4K streams✓Big downloads✓Smart home devices
Shared internet, so speeds are up to the figure shown.·Flexible contract terms.·Free relocation within 72 hours.·Downtime compensated in free days.

Build your household.

Pay in advance, pay less
Your household
NLe 1,656
per month · One Base · up to 50 Mbps
Paid monthly
Pay for 3, 6 or 12 months up front and save up to 30%
First routerFirst router free
InstallationFree installation
24/7 support24/7
Fair-use policyNone
No extras yet
Get connected →
Turn-key

A line is where
most providers stop.

We deliver the whole stack working — and then run it. One contract, one invoice, one team accountable for every layer below.

Design→Install→Run
Select a layer →
The stack we runOwned by us
Business internet sized to your team and your uptime needs — with a published promise, not a best guess.
Buy any layer on its own, or hand us the whole stack. Either way it is scoped from a survey and quoted from a rate card.
How we work with you

We come and look first. Then you get one person who owns it.

Dedicated to you
Your own key account manager.

One named person — not a queue, not a shared inbox. They know your sites, your history and your renewal date, run your service reviews and escalate on your behalf.

✓One direct number and email
✓Regular reviews with real figures
✓Plans upgrades before you outgrow them
Business only
A support team that only handles business.

Business faults go to engineers who work on business networks all day — never the consumer queue. Your tickets are prioritised ahead of residential traffic.

✓Separate business priority queue
✓Engineers who know your setup
✓Committed response and restoration targets

Choose the promise,
not the megabits.

One class choice sets fifteen attributes at once. The code travels on your proposal, so you can always see the rungs above you.

L2 · One Business PriorityGrowing business, branch, 25–80
Built forGrowing business, branch, 25–80
Contention (published)1:5
SymmetryEnhanced upload
Fault windowExtended hours
Restoration targetCommitted
Service creditsYes, capped
Static IP1 included
Managed routerIncluded
Backup connectionOptional
Managed powerRecommended
Contract term12 / 24 months
Talk to us about L2 →Quoted from a rate card against your sites and users — never improvised.
About us

We Are One.

Reliable internet as an everyday utility in Sierra Leone — designed with you, by a Freetown team.

4
Ways to connect you
24/7
Local support
99.9%
Uptime we design to
◎Team photo coming soon
◎Install photo coming soon
◎NOC photo coming soon
◎Customer photo coming soon
Coming soon

Loyalty programme

Two memberships. Staying with us should be worth something.

One Blue membership card
One Pro customers only

One Blue will be available to One Pro customers at launch. Other tiers will not be eligible.

One Black membership card
Business customers

One Black is being designed for our business customers. Details to follow.

Support

Frequently asked
questions.

The things people actually call us about — installation, billing, Wi-Fi and what to do when something is off.

Contact us
Customer centre (24/7)3333
Phone033 399 399
WhatsApp088 399 399
Emailsupport@1network.io
Headquarters (8am – 6pm)37A Wilkinson Road, Freetown
About our fibre internet

One Broadband is internet installed directly at your home or office. A dedicated fiber-optic cable connects you to our network, which means fast, stable internet with guaranteed speeds — unaffected by weather, distance from a tower, or how busy the network is.

Coverage
Getting connected
Billing & payments
Your router & Wi-Fi
Problems & support
Get connected

Let's get you
online.

Tell us where you are and what you need. We will confirm what we can reach you on and what it costs.

We will confirm what we can reach you on.
Or check the coverage map ↗
37A Wilkinson Road, Freetown3333 / +232 33 399 399info@1network.io